KineticFit Support

On your iPhone, open Settings → Privacy & Security → Health → KineticFit and enable the categories you want to share. You can also open the Health app, tap your profile, then review Apps and Services. Return to KineticFit and refresh the relevant screen.

Open Settings → Privacy & Security → Location Services → KineticFit. Choose the access level needed while working out and enable Precise Location. Also check that Location Services are enabled for the device before starting the session.

Open Settings → Privacy & Security → Motion & Fitness, enable Fitness Tracking, and allow KineticFit. If the setting was changed during a session, end and restart the session.

Confirm that you are signed into the same KineticFit account on each device and that both devices have a network connection. Keep KineticFit open briefly to finish a pending sync. If the issue continues, include the affected device, iOS version, and approximate workout time in your support email.

Health access powers health and training insights, location records outdoor routes, and motion access supports movement-related metrics. Permissions are requested for specific app features, are controlled by iOS, and can be changed at any time. See the Privacy Policy for details.

Account information, workouts, routes, and selected health and fitness data can be synchronized to Cloud Firestore so KineticFit can provide account features, history, and insights across devices. With separate consent, relevant synchronized data can also be used to train and improve models for KineticFit’s health and fitness features. KineticFit does not sell the training data or models trained from it. Inference using Apple’s Foundation Models framework and Core ML runs on your device and does not make a remote inference request. Read the data-flow summary and model-training choices for details.